Start using Auping Connect

Back to the Auping Smart base support overview

Start using Auping Connect. We’re happy to help!

Congratulations on purchasing your Auping Connect. We believe that a well-rested world is a better world. Improve your sleep using the smart technology in Auping Connect. You no longer have to lie awake because of a snoring partner, you can adjust your bed easily using your phone or tablet, and you can start your day off well using the smart alarm.

What’s in the package?

You will find the Auping Connect hub and a power adapter in the package. If you have ordered an Auping Connect for your Royal bed model, there are also two blue cables included.

It is important that you only use the supplied cables for installing Auping Connect. Other cables may not work and may damage Auping Connect.

What else do you need?

Wifi connection: In order to be able to use Auping Connect, it is important that there is a good Wifi connection in the bedroom. Auping Connect works on a network bandwidth of 2.4 GHz; if you have a dual-band router that includes a 5 GHz network, select the 2.4 GHz network during installation to connect. After installation, the system also works via the 5Ghz connection.

Mobile device: Besides a good Wifi connection, you also need a phone or tablet with an Android or iOS (iPhone) operating system on it. We support iOS versions 9.1 and higher and Android versions 5 (Lollipop) and higher.

Auping Smart base: Of course, you also need an electrically adjustable Auping bed base. Auping Connect can be connected to adjustable Auping mesh bases, Royal bed models, and Criade box spring models from 2015 or later, and to Original box spring and Kiruna box springs from May 2017 or later.