Installation Smart Base
Installation Smart Base
On this page we help you install the Auping Smart Base.
Installation
1. Unpack the Hive (white sticker) and, if included, the Drone (green) or Extension control box (yellow).
2. Mount the Hive control box and any Drone or Extension control box on the mesh base and connect the power and sync cable.
3. Insert batteries in both remotes. Put one remote into pairing mode by pressing and holding the Pair button on the remote for 3 seconds until the light flashes blue. (Version delivered after March 2025 the remote will start pulsating (slow flashes) while searching for a connection.) The Pair button is on the back of the remote. You can recognise it by the ‘Wi-Fi’ symbol.
4. Then press the Pair button for the Hive control box once. If you hear a short beep first, then a long beep, the remote is paired and the LED light turns white. (Version delivered after March 2025 the red LED light will flash two times). The Pair button is on the control box. It is the bottom button that is slightly recessed. You can also recognise it by the ‘Wi-Fi’ symbol.
5. To connect a second remote control, press the Pair button on the second remote control and hold for 3 seconds.
6. Now press the Pair button on the previously paired remote control. If you hear a short beep then a long beep, the remote is paired and the light turns white. (Version delivered after March 2025 the red LED light will flash two times)
7. Both remotes are now paired and ready to use.
8. Open the Auping Connect app on your phone and complete the onboarding process.
9. Your Auping Smart Base is ready for use.
Note: you can use the remotes to switch bed sides by pressing and holding the left and right memory buttons at the same time for 3 seconds until the light flashes green (two times red) as confirmation. Each time you do this, the remote will switch between control bed side A, control bed side B, or control bed sides A+B.
This mode is not visible on the remote, but you can test it by operating the bed.
New remote
The new Smart Base also comes with a new remote control. It is equipped with smart technology.
Bed control
Use the top row of buttons to adjust the movable parts up.
Use the bottom row of buttons to adjust the movable parts downwards.
Use the top large knob in the middle to adjust all parts up at the same time. Use the bottom large knob in the middle to adjust all parts downwards at the same time
Operate both halves of the bed
You can also operate your partner's bed half with the remote control. Press and hold the outer memory buttons for 3 seconds to switch sides of the bed. The remote will flash green three times after this action.
The controls go from bed half A to bed half B and then to A and B. You can then adjust both bed halves synchronously.
Three preferred modes
You can program three preferred modes via the remote control. When you have found the position you want to save, hold down 1 of the 3 'dots' buttons for 3 seconds. The LED screen will then flash green 3x.
If you have saved several favorite positions, you can switch positions with 1 push of a button.
LED screen - October 2022
By means of an LED screen behind the buttons, the new remote control provides guidance during daily use. You can encounter the following colors;
Blue: If the remote has not yet been paired, the LED screen will flash blue.
When the remote control is connected to a Smart Base, the LED screen turns blue.
White: When the remote control is in active mode, the LED screen turns white.
Green: When you program a preferred position or switch sides of the bed, the LED screen flashes green 3 times.
Orange: When the remote control is set to child lock, the LED screen turns orange when a button is pressed.
Flash codes - March 2025
The remote control provides guidance in daily use via fl ash codes of the red LED display behind the buttons. You may see the following flash codes:
2 x flash: confirmation of your command. This can be either to enable child lock, disable child lock or saving a preferred position.
4 x flash: child lock is enabled
Pulsating (slow flashes): the remote is searching for a connection to the control box. Once the connection is established the remote will flash two times.
4 x flash + 2 x pulsating: The remote can not find a connection with the control box.
