Customer Service

For more information on how to order a product from us please visit our page about Ordering.

What about the guarantee on my product? You can read all about it in our Warranty conditions

Buying a new bed or mattress is an important decision. That is why you want to be well informed. Read all the information and most asked questions about our products:

• Beds and box springs
• Mesh bases
• Mattresses and top mattresses

An Auping bed is only truly complete with a quality duvet and a beautiful bedspread. Would you like to know more about our bed linen? Please read more.

We are happy to help you install and use the Auping Smart base and the corresponding Auping Connect app. You can read the answers to frequently asked questions and useful tips on our smart base support page.